leaving virgin 5. M125. In the UK, Virgin Media currently offers a range of bundles with fibre broadband and TV included from £31. Stream from Virgin Media. Free Extras. On a home telephone which has calling plan talk anytime why do Virgin Media charge for calling a mobile number which is Tesco Mobile who - 5163219. New Chatter Rates Package Price (per month) Weekend chatter £19. International Anytime Chatter. Talk more anytime does include inclusive any-time-of-the-day calls to UK landlines, UK mobiles, 0870 and 0845 numbers however there is a 60 minute per call. Here is the handy guide for our everyday call charges which outlines charges for every type of call on every plan. M500 Broadband or upgrade to Gig1. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Hi JimboX, Thanks for posting,the price would be dependant on what package you currently have. I am currently paying £60 to Virgin Media for Volt M500 Fibre Broadband, Mix TV and Talk Weekend. Talk More Anytime £27. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. 58p per minute. Salesforce Chatter provides an incredibly useful platform to connect every employee with files, data and experts anywhere, anytime. Virgin Media offers M50, M125, M250, M350 and M500 fibre broadband plans. Can I just cancel my tv package and keep my broadband, landline and calls anytime. Virgin TV Ultra HD channel. 100Mbps broadband is designed for streaming, gaming, browsing and connecting with loved ones online. Roaming costs in India (+91) Change country. Below is an excerpt from the landline “legal stuff” at the bottom of the sales pages. 60 Talk Unlimited1 £27. Calls to 0345 numbers are charged at the same rate as calls to landline numbers, so customers of Virgin Media in the UK can benefit from free calls to 0345 numbers. At Virgin Media, you’ll notice that all of our broadband and phone deals come with our standard Weekend chatter plan. Spoke to an agent earlier today about changing from weekend chatter to Anytime landline use. Re: Talk More International Anytime. 25 to £78. The Virgin Media Bigger Combo Volt bundle combines ultra-fast internet, TV channels, phone calls, and a mobile plan. The Connect app. Your account. Re: New package with anytime talk. 210+ channels including free to air channels. TV 360 and. You’ll get inclusive round-the-world-clock minutes to make international mobile & landline calls to 50 popular destinations Ϫ. Any Virgin Media Broadband speed, M125 and above. The calls are - 4917461 - 2By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. I have unplugged my phone as anytime chatter makes no sense in this day and age. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. --. Wi-Free will give you speeds of 10Mb Download and 2 Mb upload to 3 members of a Virgin Media household can connect to Wi-Free at a time. 00 Talk Unlimited Extra1 £34. For £5. Gig1. £3 for each 1GB of data you use that day 5. View your bill. More about speeds . 00 Talk More International Anytime £34. Winner: Virgin Media offer the fastest widely available download speed of 1. He is not expecting that linear TV is going to die anytime soon, rather its delivery method will change. 99 a month) 12 month contract applies. My account; My bills; My apps; Upgrades; Service status;. So I rang 150 as email suggested but when I pressed 4 to 'change my package' I got the following 5 options: 1. TV 360 and. 50 per month. M500. Call, chat or visit a Virgin Plus store to get this offer. Excludes Essential broadband customers from 10 November 2022. Virgin Media Bigger Combo Bundle, Ultrafast Fibre Broadband + Weekend Calls. Virgin Media CommunityChanging from weekend chatter to anytime. Solved: TALK MORE ANYTIME Are all call free up to one hour (60 minutes), and if it runs over how long before it appears on the current - 5242858. Virgin Mobile billing. Virgin Media’s broadband speeds: 54Mbps, 108Mbps, 213Mbps, 362Mbps, 516Mbps and 1,130Mbps. I'm a Very Insightful Person, I'm here to. As part of Talk Protected, line rental charges will be frozen at £17. Virgin Media may change and update the packages it offers from time to time. Also for calls to 0845 and 0870 numbers you get charged if you use over 1,000 minutes or make over 150 calls a month. Broadband. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Virgin Media has merged with O2 and now offers inclusive EU roaming, as well. remove a service 3. Unpausing virgin media connect app. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. I think 'Talk More Anytime' used to include calls to 0845 and 0870. This means that while you’re travelling in an EU country you can use your UK allowance of Minutes, Texts and Data, just as you would in the UK. Since having Virgin Media installed the Internet keeps disconnecting. Two days ago I phoned Customer Services, and successfully (I thought) completely cancelled our landline. broadband and sim deals that have broadband and an O2 pay-monthly sim included. M350. M500 Broadband or upgrade to Gig1. However, it’s exclusive to the Ultimate Oomph Bundle, which includes TV. At Virgin Media, you’ll notice that all of our broadband and phone deals come with our standard Weekend chatter plan. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 00 Talk Unlimited Extra1 £34. The Whatsapp service will put you through to an agent after you go through the initial questions. Further terms and conditions apply, see virginmedia. Virgin Media M50 Fibre broadband (54Mbps) includes Super Hub 3. 00 Talk Weekends Local3 £19. 00 Add Ons (Additional phone services) These must be taken with a phone package Service Price (per month) Talk Extra 1007 £3. We're here to help. Hi, I’m looking to change to the essential contract but I already have a. Anytime Chatter. Intelligent WiFi technology powers our Hub and helps to provide better coverage throughout the home. Just been moved to Anytime Chatter from Talk more anytime in my new package. Virgin Phone Telephone Line Rental Anytime chatter. 99 Set Up - £495. Why not upgrade to our International anytime chatter to get inclusive calls abroad, any time of the day. Anytime Chatter – Anytime calls to landlines and UK mobiles ; International anytime chatter – Calls to UK landlines & mobiles, landline numbers in 50 international destinations; Virgin Media Broadband and TV. Weekend chatter. 23 June 2010 at 2:46PM. Customisable packages with plenty of choice. George Storr. 00 Add ons Additional phone services must be taken with a phone package Service Price (per month) Talk Extra 1001 £3. Meanwhile, Virgin Media customers choosing a broadband and phone deal get the basic Weekend Chatter plan as standard, which includes free weekend calls to UK landlines. 50/mth + (£5 refundable setup fee for new customers if applicable) Full Fibre Broadband. Further exclusions & legal stuff apply. 35p per minute thereafter, redial to avoid call charges. bereavement. 00 line rental Evenings & weekend chatter £24. Redial before 60 minutes are up to avoid incurring charges. Choose from a range of superfast fibre broadband packages, with unlimited downloads as standard. It would be a very expensive way to pick up calls to the landline when the customer is not at home. Anyone knowAnytime chatter with inclusive calls to UK landlines and UK mobiles at any time; Unlimited data, minutes and texts with a 5G O2 mobile SIM; As a Volt bundle, Ultimate Volt also includes all the benefits offered by Volt, including Virgin Media's WiFi Max guarantee, which providers up to three WiFi Pods to boost wireless signal around the home. International anytime chatter – Stay up late or rise early and give that special someone a ring from your landline. 00 Additional standard lines (per line) £19. 25p4 Included1 Talk More Weekends 19. For call, texts and data Costs, select Pay Monthly. 210+ channels including free to air channels. If you do miss an agreed appointment for any reason, a £25 missed appointment charge will be applied to your account on the day of the appointment. 00 Talk Evening & Weekends1 £23. 30 day contract, cancel anytime by giving 30 days' notice. Please let us know if anything changes. M500. 00 Talk International £2 £2. Keep your current number. Virgin’s Anytime Chatter gives you calls to UK landlines and mobiles at any time, and International Anytime Chatter adds international calls in too. Up to 3 WiFi Pods if needed. You must keep your Talk 08 £2 package for at least 30 days. 264 Mbps. Previous. M250. It. However, I'll private message you to have a look into it and see what we can do. 60 Talk Unlimited1 £27. 99 with no future rises, and eligible customers will also receive £5 off of other Virgin Phone plans such as Talk More Anytime and Talk More International Anytime. We can help you compare Virgin TV packages if you’re interested in combining your broadband, phone and TV services into one easy-to-manage. What are landline call features? Virgin Phone offers a wide variety of great features to save you time, money and effort. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Anytime chatter. Oomph your Virgin Media deal for even better speedsVirgin Media Bigger Combo Bundle, Ultrafast Fibre Broadband + Weekend Calls. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. So had the Virgin price increase email for my bill by £12 a month which is frankly insane. That means you have up to 60 minutes per call that is not chargeable. EE vs Virgin Media: average broadband speeds. The call plans available to add to M50 broadband and phone include: 1 ACCEPTED SOLUTION. I have the transcript of the chat and I am sure you have my call. I do not work for VM. 2 (after update) in Sep 2019. Virgin Media's price hike for the average customer in 2023 was a huge 13. 1) Access your hub on 192. I was told it was the same, but looking at it that may not be - 5427609. Unlimited 24/7 calls to UK landlines and mobiles. If wanting a second set top box then it's an additional £10 per month, and an extra £5 per month should a 3rd set top box be required. @Harry567 wrote: Is 0207 call free for inner London please. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. Called the 1st line retentions yesterday which frankly was a waste of time, but necessary. 3 weeks ago. . Further terms and conditions apply, see virginmedia. Up to 250 mins free. Any Virgin Media Broadband speed, M125 and above. Published: Thursday, 2 November 2023 at 9:00 am. But no more - under the new anytime chatter bundle (which is now a nominal £10 extra, up from £8) both 0870 and 0845 calls are now chargeable - and at the eye watering rate of 24p per min, plus initial charge of 13p, plus VAT. Virgin Media offers great deals for new customers and most of their deals are with weekend calls, one a one or two comes with unlimited anytime phone calls. 99 with no future rises, and eligible customers will also receive £5 off of other Virgin Phone plans such as Talk More Anytime and Talk More International Anytime. I am currently on Talk More Anytime and have been moved to Anytime Chatter - not with my agreement. Virgin Media also offers some useful apps – Virgin Media Connect and Virgin TV Go. View this deal. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Automatic compensation scheme. Virgin Media also offers some useful apps – Virgin Media Connect and Virgin TV Go. That excludes any legacy. We want the wrong contract removed from the account but Virgin Media keep telling us they can't see it and to just ignore it. 00 International anytime chatter £34. How do I get in touch via live chat or messenger? Find out how you can easily chat to someone online at virgin media for help with your services. Virgin Fibre Areas only. If you need to change or cancel your appointment you can do this online or via the MyVM app by 4pm the day before the appointment. Save £105. The call plans available to add to M50 broadband and phone include:1 ACCEPTED SOLUTION. 00 Virgin Fibre Areas only. 99 (New Customers) @ Virgin Media £495. Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Get Sky Sports, BT Sport, kids shows and Ultra HD channels. Virgin Media CommunityChanging from weekend chatter to anytime. Biggest Combo bundle . From the date of the new price rise, it will be £134. 195+ channels including free to air channels. £8p/m extra or included with Gig1 or Volt. Anytime Home Phone Calls. When roaming anywhere in the EU, you can now use your UK allowance with Roam Like Home. 25 a month. That does not sound like a good idea considering it. Virgin Media Community; Chatter and natter; Tech Chatter; Recycling return old 3. Sue I think 'Tal. 00 Talk Extra 2007 £5. 50 Additional standard lines (per line) £19. Any numbers that begin with 03 are - as mentioned above - landline numbers in exactly the same way as 01x & 02x numbers are. Anytime chatter For anytime calls to UK landlines and mobiles. Hey All, I have a VMB Hitron Chita router and want to begin building my small network. 50 for new customers or £96 out of contract price) which comes with M250 broadband so you would either have. VM BB TV Landline. The Mega Volt bundle only provides one TV360 box. You’ll get up to 230 channels on your Virgin TV 360 box, along with access to on-demand content. That’s 9 times faster than the entry-level M125 Broadband, making it ideal for busy families, online gaming, UHD streaming and other data-intensive tasks. It looks like she's added on an extra £8 a month for the Anytime chatter (that's keeping you on the same phone package and pricing as your current Talk More anytime, rather than the weekend chatter calls which is the tier on the Big bundle). Virgin Media Community; Chatter and natter; Tech Chatter; Re: Virgin future speed upgrades; Options. Working hard to help connect the nation, shop our offers and order online. Here, you can choose “Anytime chatter”, to get inclusive anytime calls for a fairly reasonable price. I was paying £10/month extra for less than I can get with a cheap £5 SIM. BT Sport & top Sky channels, ultrafast fibre broadband with avg. Available to Virgin Phone customers only. Unlimited minutes. remove a service 3. pdf: Changing the number of rings. M125. That excludes any legacy packages. Virgin Media services are only available in eligible Virgin Media network areas. Line rental is £19 per month though for the landline service. 00 Add Ons (Additional phone services) These must be taken with a phone package Service Price (per month) Talk Extra 1007 £3. Virgin TV Ultra HD channel. · Ultimate Volt for £85 which includes Gig1 Fibre Broadband, 230+ channels with Entertainment, anytime chatter + O2 SIM loaded with unlimited data. Access your bills, diagnose faults and manage your package. It can take up to 5 working days, depending how busy the back office team is processing it. 230+ channels with Entertainment, anytime chatter + O2 SIM loaded with unlimited data. 1st offer £99 for full TV mixit inc all sport - bt sport, 2 boxes, anytime chatter, cant recall the broadband offering but I rejected it anyway having seen what people have got in the past on here and elsewhere. And in this post, we have mentioned the Virgin Media Ultimate Oomph Bundle which is an absolutely amazing deal for business and also for home if you have a good budget for your monthly. You’ll get inclusive round-the-world-clock minutes to make international mobile & landline calls to 50 popular destinations Ϫ. Can you Check first for any “known network faults - Try in 2 places. The O2 contract will have run for the original 18mths on 25th August. My Virgin Media. You can compare the differences in the latest call charges document - 5394092 - 2. So the N ew Hub 5 adds Wi-Fi 6 (802. Weekend chatter plan. stluke023 Posts: 322 Forumite. Can existing customers remain on the old 'Talk Weekends' call package at contract renewal, or are all renewals now moving over to the not as good new 'Weekend Chatter' call package ? Any contract renegotiation will mean moving to a currently-available bundle. New Weekend Chatter and Old Talk Weekends. Anytime chatter. Booster. Can't get through to a human being to talk to on virgin media customer support number. I do not work for VM. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. 'Anytime Chatter' does not. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. Bigger Combo bundle + Sports . Hi @brett0123. You’ll get inclusive round-the-world-clock minutes to make international mobile & landline calls to 50 popular destinations Ϫ. - 5427609Uswitch Limited is registered in England and Wales (Company No. This promotion means you won’t pay the usual setup fee of £35. You need to ensure that should you want to take for longer then you'll need to hang up and. To change your settings and manage any non-essential cookies please. Hi Tiger_1310. The only change is to upgrade the phone plan from weekend to anytime. Please ring us on 0345 454 1111 if you’re not completely happy with the resolution. deal anytime. As part of Talk Protected, line rental charges will be frozen at £17. 2 Inclusive calls are for the first. Choose from a range of superfast fibre broadband packages, with unlimited downloads as standard. TV 360 and. Anytime Chatter with free calls to UK landlines and mobiles at anytime In terms of TV content, Mega Volt includes all there is available on Virgin Media including entertainment, drama, documentaries and lifestyle channels as well as Sky Cinema and Sky Sports - all in full 1080p HD. They agreed and they sent me a contract saying I get "Anytime Chatter" which they assured me means Free Calls any time. In this article, we’ll look at the Mega Volt bundle from Virgin Media, including what you’ll get on it and the best deals that are currently available on the bundle. Alternative broadband speeds available, prices. The phone and live chat can be used for faster turnaround time and. 00 Talk Unlimited Extra1 £34. The UK’s only TV and broadband deals with all the rewards of Priority. Networking and WiFi. 00 Add Ons (Additional phone services) These must be taken with a phone package Service Price (per month) Talk Extra 1007 £3. The most basic package charges 12p per minute for calls to an 0333 number, with a minimum charge of 12 pence. 168. 3 (after update ) in Nov 2020. We have not used the Call Divert, but we are - 5394092. £0 one-off cost. Get the only TV,. In terms of speed, Virgin Media comes out top – indeed, it’s the fastest widely-available provider in. Most of the BQMs we see in the forum are where there's a problem. M500. And they were activated instantly on both boxes and Sky Entertainment and Cinema UHD still work as well. Save. Her phone is her lifeline and she uses it all the time, she also has an alarm. 0800 052 0800 Option 1 > 3 . By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. You can get TV now. Gig1. Virgin Mobile Standard Call Rate (ppm) Daytime Evening Weekend Talk Weekends 19. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. Visit. on 12-12-2022 07:30. I’m sorry to hear of the issues that you’re having with your mobile at the moment, are you calling more than one country and having the same issues or is this just happening with calls to one particular country?Our award-winning network offers 99. 11ax), WPA3 encryption, 1 x 2. Use one of our 12 working Virgin Media Vouchers & offers, hand-picked & tested by NetVoucherCodes to give you the best savings. Sign out . Roaming costs in Malaysia (+60) Change country. I ned a new hub, red light on permanent, cannot get through to virgin media customer service QuickStart, set up and connections. anytime, 24/7. To select this package, simply choose the Weekend chatter plan and then personalise your order in the checkout to International anytime chatter. To select this package, simply choose the Weekend chatter plan and then personalise your order in the checkout to International anytime chatter. Virgin media expect me to pay £8 a month for booster boxes, I have declined this as I am already paying for a service that I am not receiving. You might find what you need on our technical support help pages . Take a look at our charges page for a list of costs. Thanks for your post and apologies to hear you're getting charged for calling mobile calls. You’ll get all the benefits of Anytime chatter, as well as inclusive minutes to make international calls to mobiles and landlines in 50 popular destinations. Virgin media Gig1 fibre broadband offers the fastest download speed currently available from the provider. 75 Per Month For 18 months (Cancel With 30 Days Notice) £15. Gig1 has an average download speed of up to 1,130 Mbps. My Virgin Media makes managing your account easier with all your information in one place. If you are on wifi change and Connect on an ethernet cable - or vica versa, I do not work for VM. Virgin Media. 86% reliability and gigabit speeds. Virgin Media O2 customers get the best of both worlds with Volt · New and existing Virgin Media and O2 customers can enjoy access to exclusive Volt benefits simply by being a customer of. Thanks for raising this via the forums. This has an average download speed of 512Mbps through M500, more than 260 channels, Sky Sports, Sky Movies, BT Sport, Kids Pick, a 4G Virgin Mobile sim with unlimited data, minutes and texts plus Talk Anytime, which nets you inclusive anytime calls to UK landlines and mobiles. to UK landlines (01, 02, 03 numbers). TV via Freeview and smart TV apps. Virgin TV 360 box Maxit TV Netflix Standard Additional TV Box Virgin TV 360 Mini box Kids Pick Sky Sports and Cinema Collection Sky Sports HD Pack Volt M600 Fibre Broadband. M250 Volt Fibre Broadband + Weekend chatter: 264Mb average: £44: Free: 18 months: Offer: No setup fee (was £35) + O2 mobile SIM with 10GB data,. Virgin Media Community: Chatter and natter: Tech Chatter. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Options. M500 Broadband or upgrade to Gig1. Make a payment. 00 Talk Evening & Weekends1 £23. However, I also have a blackspot upstairs, and my daughter is getting very frustrated as she can't connect her X-box. Security matters. deal anytime. Can existing customers remain on the old 'Talk Weekends' call package at contract renewal, or are all renewals now moving over to the not as good new 'Weekend Chatter' call package ? Any contract renegotiation will mean moving to a currently-available bundle. Depending on your current package, and contract, you may be able to downgrade the Landline to a lower tariff, which may be more cost-effective. Talk More Anytime £27. £8p/m extra or included with Gig1 or Volt. It would make sense because my wife pays her annual subscription to ths well known gym using a debit card so they, presumably, keep the card details enabling them to charge for phone calls to them. 1) Virgin has to move the 95% of their network that is HFC onto full fibre. 00 Anytime chatter £29. O2 Travel Inclusive Zone (Free roaming in 75 destinations) 12th June 2023 @ 12:44. 00 Add ons Additional phone services must be taken with a phone package Service Price (per month) Talk Extra 1001 £3. VM BB TV Landline. Virgin Media Community. Account - Cable. Also includes free roaming in 72 destinations. Package changes aren't something we're able to do from here. Access charge. Available with M50 broadband or faster. Virgin Media’s international call plans and add-ons are the key to unlocking cheap mobile & landline calls to 50 popular destinations around the world. £8p/m extra or included with Gig1 or Volt. You’ll get all the benefits of Anytime chatter, as well as inclusive minutes to make international calls to mobiles and landlines in 50 popular destinations. M250. About Virgin Media; Careers;My Virgin contract states: Ultimate Volt Bundle. Pay Monthly. Our , which you can add anytime, start from £2. More about speeds . Not being told accurate information by VM sales agents is quite common. December and I was trying to get a bit of info if other people had used it as I was told this software didn't work on virgin media. For three days only (until June 15, 2023), Virgin Media O2 is offering new customers the opportunity to get their hands on a 43” Toshiba TV or £200 bill. There are 4 mobiles in the house whose combined monthly cost is less with unlimited minutes. Offer ends 03/02/2020. Depending on if you choose a talk package then there is a further cost per month. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. We can help you compare Virgin TV packages if you’re interested in combining your broadband, phone and TV services into one easy-to-manage. speed 264Mbps: 3 months free and then £39. Talk More Anytime £27. Phone. But for the Anytime plans that doesn't change the inclusive mobile calls. I moved to Virgin because of its reputation with broadband speeds etc, been with EE for many years. Registration is fast, simple and absolutely free so please join our community. In this article, we explore WiFi calling on Virgin Media. Alternatively, get our Talk International £2 Add On and get low international call rates from 10p per minute to landline or mobile numbers in your chosen destination. 25p4 Included5+6 Talk More Evenings & Weekends 19. The 0345 number is a non-geographic number, meaning it's not tied to a particular part of the country. Get M350 (M500 With Volt) Fibre Broadband From Virgin 362mbps For £27 Per Month (18m) £9. SuperHub details. O2 Travel Inclusive Zone (Free roaming in 75 destinations)Virgin Media O2 has unveiled a new broadband package offering including a free Toshiba TV or £200 bill credit to new customers when they purchase selected bundles on an 18-month contract. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. How do I watch it on virgin media? I'm afraid Sky Atlantic isn't available on any VM TV boxes. 4GHz WIFI signal or the newer (not so well supported) 5Ghz on the same router (which was a great option). I refused to supply this, it just doesn't seem an appropriate question related to my initial complaint. ThanksNew Chatter Rates Package Price (per month) Weekend chatter £19.